Blankenship & Seay provides evaluation services and tools that measure changes in a participant’s behavior and organizational progress against key business metrics.
- Behavior/Knowledge Change: The amount of behavior or knowledge change that trainees experience after engaging in the training program
- Outcomes: Impact of the training program on outcomes such as productivity, retention, level of conflict, and morale
- Transfer Environment: Qualities of the work environment (e.g., supervisor support, opportunity to apply skills) that may facilitate or inhibit transfer of the skills or knowledge of the job